Below are some of our most frequently asked questions. If you have a question not covered below, feel free to contact us.
1. Q - How safe is it to shop online with LEVFilterShop?
We pride ourselves on exceptional customer service and security. All payments are processed through either Shopify Shop Pay (one of the most trusted payment processors online) or another method of your choice such as ApplePay, Paypal, AmazonPay etc. These methods ensure the highest level of security. We are also scan all orders manually as a team and will call customers if we feel there is a potentially fraudulent transaction.
This information will allow you to shop with confidence here, please feel free to contact our team if you have any questions we would be happy to help.
2. Q - What payment methods are accepted??
Online (via checkout or Paypal) or by phone on 0141 892 6698. We accept all major credit and debit cards. We can also offer finance options through PayPal pay in 3! Browsing on your mobile? We also accept Apply and Google Pay.
 3. Q - How do I return or exchange a product?
Our return and exchange policy typically allows customers to return unused, unopened items within 14 days of delivery. Please contact our customer support for detailed instructions.
4. Q -Â How long does the shipping process take?
Shipping times vary depending on the product and your location. Typically, a product will be delivered from our warehouse to a UK mainland address within 5 working days, however some products have longer lead times. Please call us on 0141 892 6698 if you have questions about a particular item and require an up to date delivery time.
5. -Â Do you offer discounts or coupon codes?
Yes, we often offer discounts and promotions to our customers. Subscribe to our newsletter or follow us on social media to stay updated on current sales and promotions.
Still have a question? Email us at info@levfiltershop.com
or call us on 0141 892 6698